Hospitality HouseKeeper – version 3.20.2

This release contains many new features resulting from our client-driven development processes.

What’s New

Functionality

  1. Photos can now be added to the Admin side of the site, so you can upload photos of your volunteers or staff.
  2. Houses have the option to now show guest photos in the Current Guests tab, in addition to a guest’s profile page in Guest Edit.
  3. Houses can now set up automatic emails to send during a visit.  This could be a way to send more info on Day 2 of a visit or touch base with your long term guests.
  4. Any Notes associated with a PSG now show in the very first page of a Reservation, prior to the first Save.

Workflow

  1. In the Waitlist and Confirmed tabs, there’s now an Incomplete Address icon, to help users know whose profile still needs to be completed.
  2. Holidays can be highlighted on the Calendar.  This won’t prevent you from adding visits to that date, but gives a visual cue to help remind staff of the holiday.
  3. New Person is now listed at the top of the Reservation search bar results.
  4. Houses now have the option of uploading a document during the Reservation or Check-In process. This could be useful if you take a license scan as part of check-in.
  5. The Online Referrals tab now has a time stamp, in addition to the Date, so users can know exactly when Referrals are coming in.
  6. Along with an Add Guest button in Online Referrals, there’s now a Remove Guest button, so if the Add Guest button was pressed accidentally, you have a way to remove those fields.
  7. The Diagnosis textbox, guest prefixes, and guest birthdates were all added as options to the Online Referral Form.

Reports

  1. A “Last Updated By” column has been added to the Item Report. For example, this could help management keep track of which users are adding Additional Charges or Discounts.
  2. The Guest Demographics report now has a Room Group chooser box.  This means you can now pull the number of Unique Individuals who stayed at different house locations or were hotel guests vs house guests.
  3. In the Housekeeping reports, there’s now a column for Number of Guests in the Rooms Not Ready and Show All Rooms tab.

Configuration

  1. More Reservation Cancel Codes have been added; a house can now use up to 9 unique codes.
  2. There’s now an option for a Diagnosis search box.  If your house tracks a lot of diagnoses, the dropdown gets rather long. Now you can search for one of your diagnoses and select the correct one—similar to how the Guest Search works.
  3. Diagnoses can be assigned to broader categories, which are set up and assigned in Resource Builder.

Fixes

  • The phone number search bar previously glitched if more than 5 digits were entered. This is now fixed.
  • New Referrals, from an online referral form, weren’t setting the Room Rate correctly. This is now fixed.
  • The success / error banners are a bit different. They weren’t working properly for a few users, so we chose a new style.

 

 

And of course, many minor improvements to processing, security, logging, and performance.