Hospitality HouseKeeper

Guest-tracking software designed specifically for Healthcare Hospitality Houses

Customizable

No need to “make it work.” Use the features you need, add the features you want, and hide
the rest.

HIPAA Compliant

At NPSC, we’re focused on security and HIPAA compliance. Wondering what that means for you?

Learn More

Web-Based

Authorized users can access Hospitality HouseKeeper from any computer with
internet access.

Track guests, patients, and support networks

In addition to guests, patients, and hospitals, you may choose to track doctors, paid caregivers, and/or social workers.

Curious what other details you can track?

Manage rooms, reservations, and referrals

See at a glance who’s staying, arriving soon, or on the wait list. Set a room as out of service, or mark one that needs to
be cleaned.

Wondering about other room management options?

Track payments, deposits, donations, or fees

HHK offers options for credit card integration, 3rd-party billing, and multiple room-rate models. If your house offers free lodging, all payment tracking and reporting will disappear.

Want to know more about types of payments?

Customizable, comprehensive reports

HHK delivers data in a wide variety of downloadable reports that are specific, accurate, and auditable.

Looking for a specific report?

Our Clients

Don’t take our word for it. Read what our clients have to say about Hospitality HouseKeeper.

“We have been with NPSC (HHK) for 5 years. They helped us convert from an Access Database to this very user-friendly software that was highly customizable to fit our house and operational needs. Eric & Beth and their team have taken such good care of us over the years from timely and informative resolutions to our concerns/problems, to working with us on highly customizable software modifications. They continue to provide top notch customer service and training for our staff so we can focus on serving our guests and fulfill our mission. I would highly recommend their software/company for hospitality needs.”

— Christine Midthun, Supervisor, Gorecki Guest House

“HHK stands head and shoulders above the rest. It’s not just the best I’ve encountered — it redefines what I thought was possible in a property management system. The wide range of features that it offers isn’t just impressive, it’s transformative, significantly enhancing the efficiency and effectiveness of the properties that use it.

Its intuitive design, combined with a sleek, modern aesthetic, makes using the software not just simple, but truly a pleasure.”

— Isaac Trujillo, Operations Manager, Casa Esperanza

“We had used our previous reservation system since 2014 but they soon wanted to charge me per user and when they refused to answer help questions, I knew it was time for a change. I reached out to the Healthcare Hospitality Network for suggestions and multiple people suggested HHK. From the very beginning, the customer service we received from Beth and Eric was incredible. Because they are a nonprofit that works only with hospitality houses, they knew what we needed and designed a software program that allowed us to take and manage reservations easily. They helped train us, were quick to work out the kinks, and went above and beyond to make sure we were all set up. We are so pleased with the switch to HHK and staff loves the user friendly software that allows us to reserve rooms, track data, and communicate with one another easily. If you are looking for a switch of systems or need a first time reservation system, I cannot recommend HHK enough!”

— Melissa Ehrhardt, Atlanta Hospital Hospitality House

map of the US with HHK clients marked in blue.

Our Services

How NPSC helps you get the most out of your HHK software.

Setup

NPSC installs and configures the software to your House’s operational policies and will help you get started in using the software and training
your staff.

Support

NPSC provides ongoing support via phone or email, with no limits on how often you contact us.

Hosting

NPSC hosts your site on our HIPAA-secure server.

Integrations

NPSC is integrated with credit card gateways Worldpay and InstaMed, and the customer relationship managers Salesforce and NeonCRM.

Feature Development

NPSC develops new features based on client feedback and suggestions. We also suggest existing features that will help your House be more efficient and effective.

And More!

And that’s not everything.