Hospitality HouseKeeper – version 3.21.1

This release contains many new features resulting from our client-driven development processes.

What’s New

Functionality

  1. Through a new partnership with SimpleTexting, houses can (with a SimpleTexting subscription) now text guests directly from HHK.
  2. Additional fields have been added for e-signing Registration Forms, so guests can now check boxes, initial the form, or enter text (like a printed name).

Workflow

  1. HHK can now be configured to Cancel a Reservation for tonight and automatically rebook the Reservation for the next night. Useful for houses with very full Waitlists, who also want to track guests who had to be turned away.
  2. Partial Pay receipts are now yellow, to help staff realize the full amount wasn’t processed.
  3. Phone numbers, email addresses, and a complete address can now be required for every guest at check-in.
  4. If a Deposit has been paid, and money is still owed at check-out, users now have the option to Return the Deposit, instead of it only being used towards money owed.

Reports

  1. The Demographics Report no longer includes 0-night stay guests.
  2. The Reservations Report now lists the Primary Guest’s address, phone, email, and birthdate.

Configuration

  1. Users can now change the Subject of the ‘new online referral’ notification email.

Fixes

  • For the Guest Day rate model, the Visit Report columns that calculate the Lodging Charge, Mean Rate, and Rate Subsidy are fixed.
  • Having an ampersand in the Diagnosis list in Resource Builder no longer prevents you from editing the list.

And of course, many minor improvements to processing, security, logging, and performance.