Guests – name, address, phone, email, relationship to patient Patients Caretakers Family members Special needs, ADA, zero-barrier shower, service dog … Demographics - gender, ethnicity, age group, hometown, language, income level Emergency contacts Financial needs – income and household size (# of people) Hospital Diagnosis/Unit Doctors/Nurses Social Worker/Referral Agent Vehicle info (to manage scarce parking) [...]
Room utilization and “heads on pillows” Subsidy amounts Room income Rooms out of service Paid and unpaid amounts Housekeeping: checking in/out today, rooms to clean, etc. Security and parking Who is currently at the house by hospital, income level, length of stay Who was/will be at the house Guests turned away, cancelled, no-shows Guest demographics [...]
Access is by a user name and password. Your organization designates one or several people as administrative users with the power to create new users and set access privileges accordingly.
The system supports a variety of room fee schedules that are optionally influenced by guest income level, room type, length of stay, and the number of guests in the room. For Houses that do not charge fees, all the user interface sections dealing with fees and payments disappear.
Absolutely. You can check guests in and out as they come and go, and as long as one person is in the room, they keep the room. There is even an optional feature to let all guests leave for a short “vacation” without losing the room (paid or unpaid).