Hospitality HouseKeeper – version 3.18.1

This release contains many new features resulting from our client-driven development processes.

What’s New

Functionality

  1. HHK now supports Online Referrals.  Users can create a public online referral form and then host that on their house’s public website.  Once referrals are submitted from that public page, they show in a new HHK tab, where users can choose to archive them or turn them into Reservations in HHK.
  2. Insurance Companies, Group Number and Member Number can now be tracked in HHK, and reported on in a new column in the Visit Report. Insurance Companies are defined in Resource Builder dropdowns, where you can also define up to 3 categories (Public, Private, and Medicare, for example).

Workflow

  1. You can now set a guest on Weekend Leave on a previous date.  Other improvements to Weekend Leave include text on the Visit Ribbon that says “On Leave” when guests are away and the ability to extend a leave while guests are on leave.
  2. Notes that are auto-written when a confirmation email is sent will now use the Title of the form.  Now, a note could read “24-hour notice Email sent to George@fake.com” instead of the generic “Confirmation Email sent to George@fake.com”
  3. When changing rooms, room rates can be automatically adjusted to the new room rate.  Setting this up involves adding the room rate to the new Default Rate column in the Rooms tab of Resource Builder.

Reports

  1. The Subsidy column in the Visit Report can now be calculated based on Static Room Rates, provided that the ‘Assigned’ rate is the default rate.
  2. The New Guests report now lists new vs returning PSG’s in the Stats box.
  3. Emergency Contact information has been added to the Guests & Vehicles Report.

Configuration

  1. The Primary Guest’s address can now be added to receipts.
  2. Mountain Standard Time has been added as a Time Zone, for our Arizona houses.

Fixes

  • Previously, if guests went on and off weekend leave, each of their stays would be listed on the Registration Form.  Now, guests are only listed once.
  • The Duplicates merger is again available on the Admin side of HHK.
  • The Doctor / Referral Agent Report is now pairing up the correct hospital with the correct Doctor / Referral Agent.

And of course, many minor improvements to processing, security, logging, and performance.