2020 has been tricky, to say the least. We continue to be amazed by your dedication, grit, and hope. For our part, we continue to support you as best we can, and below we have some new and upcoming features to help do just that. Be well, all.

Announcement about Internet Explorer

A few of you still use the Internet Explorer browser. Microsoft no longer supports it or releases updates, and this makes developing HHK for IE increasingly difficult.

There will come a day when Hospitality HouseKeeper won’t run on IE anymore, simply because IE code is too outdated.

If you still use IE, please get in touch. We really need to know who you are, so we can keep you informed.

New Feature Spotlight:

Adding additional Registration Forms and Email Confirmations

Hospitality HouseKeeper now allows you to add multiple Registration Forms and Email Confirmations. You can add Spanish versions, different text for different locations, or different text for various groups who come to the house.What does your house need to do?
Simply send us the different versions you would like to add.

How will you pick which one to use?
On each form there will be a tab to select the version you would like to use in that instance. Then you can either Print or Email it out as usual.

Tabs showing different Registration Form options
This feature is now available to everyone and we hope many of you will get use out of it! If you have any questions, or want to have it added for your house, email us or use the Contact Us page.

New Feature Spotlight #2:

Password Options

This feature isn’t out to everyone yet, but will be soon. The options are in the Password section of Site Configuration, if you want to turn them on, or email us and we can help set them up.

Clients have asked for improved password accountability, and we came up with three new options. You can set up one, none, or all–they’re independent of each other.

  • Password Expiration: You can now mandate that users reset their HHK password every 90, 180, or 365 days.
  • Prior Passwords: You can add a barrier to flipping between the last two passwords by setting up a rule that says users can’t use the previous X-number of passwords.
  • Inactive Users: You can set up the number of days a User hasn’t logged in to count them as Inactive. This can be good if you often forget to delete access for former volunteer or staff. To change them to Active again, an admin user simply needs to reset their password.
Separate from these new options, a few things about passwords are changing.
  • On the login screen, there’s now a Show button (to make sure you’re typing what you think you’re typing)
Log in fields with Show button
  • When you log in, there’s a new Hello User box below the Log Out button. You’ll use this (on any page) to change your password.

Hello, User button in upper right corner of HHK

  • When a new user is added, a Temporary Password will be automatically generated. Upon first login, the user will get a pop-up that requires them to change it.

Setting access for a new user

 

Release 3.14

July brought a new software release. Along with the highlighted features above, there are several more features and fixes included.
To read about document uploading capabilities, note flagging, and the “Incidents Report” report, among many others, please visit the News Page on our website.

 

Coming Soon

  • Day Visits – after a several-month hiatus, we’re getting back to work on Day Visits. We’ve heard from a few of you about how Day Visits work at your house, but please contact us if you want to help design this feature.
  • Multiple Patients – we are in the process of redefining our concept of a “Patient Support Group.” Our original assumption of only one patient per group was wrong and we are adjusting the software to allow more than one patient in a group in order to support twin babies, family car crashes, etc.

 

Do you have other ideas for software features?  Please let us know.